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A/B Test Idea: Optimize Social Proof Placement

Increase trust and conversions by A/B testing the placement of social proof elements on your website or landing page. Strategically positioning testimonials, customer logos, case study snippets, or user reviews can significantly enhance credibility at crucial decision points.

A/B test idea: Optimize social proof placement

Why Social Proof Placement Matters

Social proof builds confidence, but where you place it impacts its effectiveness.

  • Visibility: Is the proof seen at the right moment, like when a user considers signing up or near a key feature description?
  • Relevance: Placing specific proof (e.g., a testimonial about a specific feature) near the discussion of that feature can be powerful.
  • Credibility Boost: Well-placed proof can overcome skepticism and reinforce your value proposition exactly when needed.

How to Test Social Proof Placement

  1. Identify Potential Locations: Where could social proof have the most impact?

    • Above the Fold: For immediate trust building.
    • Near CTAs: To reduce friction before conversion.
    • Alongside Feature/Benefit Descriptions: To validate specific claims.
    • Dedicated Section: A focused area for testimonials or logos.
    • Within Pricing Sections: To justify value.
  2. Create Variations: Use your visual editor or custom code to reposition existing social proof elements or add them to new locations.

    • Variation A: Current placement (Control).
    • Variation B: Testimonials moved closer to the primary CTA.
    • Variation C: Customer logos placed prominently above the fold.
    • Variation D: A specific testimonial snippet placed next to a related feature description.
    • Focus on Placement: Test where the proof goes first. Testing types of proof (e.g., logos vs. quotes vs. ratings) can be a subsequent experiment.
  3. Track Key Metrics: Measure how placement influences user behavior:

    • Conversion Rate (Primary CTA): Does placing proof near the CTA increase signups/clicks? This is often the key metric.
    • Scroll Depth: Do users scroll further when proof is placed lower down?
    • Time on Page: Does seeing proof earlier or later affect engagement time?
    • Interaction with Proof: Clicks on "read more" for testimonials, carousel interactions (if applicable).
    • Micro-conversions: Clicks on secondary CTAs or engagement with elements near the tested social proof.

Analyze and Implement

  • Segment Your Results: Analyze if different placements work better for specific audiences (e.g., new vs. returning visitors, different traffic sources). Mobile vs. desktop layouts often require different optimal placements.
  • Look for Patterns: Did placing proof near the CTA consistently perform best? Or did an early placement above the fold have more impact?
  • Implement the Winner: Update your page with the most effective social proof placement based on statistically significant data.
  • Iterate: Test different types of social proof in the winning location, or test placements on other important pages.

Published: 10/20/2018